KOOL Therapy Rentals

Start Your KOOL Therapy Rental

Start your KOOL Therapy rental in just a few steps. No complicated setup. No guesswork. Just a clear path from request to delivery.

Takes less than 2 minutes to get started.

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How the Rental Process Works

We have broken the process into 3 simple steps so you know exactly what to expect before payment and shipment.

1

Submit Your Inquiry

Complete a short rental inquiry with your contact information, shipping address, treatment area, and requested delivery timing.

2

Review and Sign

Review the rental agreement, confirm the terms, and complete your electronic signature to move forward.

3

Complete Secure Payment

Submit secure payment to finalize your rental. After completion, you will receive a confirmation email with next steps.

What You Will Need

Before you start, please have:

  • Your contact information
  • Your shipping address
  • Your requested delivery timing
  • Your treatment or recovery area

Later in the process, you will:

  • Review the rental agreement
  • Sign electronically
  • Complete secure payment
  • Receive confirmation by email

Frequently Asked Questions

The standard rental period is 2 weeks unless otherwise confirmed in writing.

KOOL Therapy rentals are for a standard 2-week period beginning on the delivery date unless otherwise confirmed in writing. If the unit is returned late, additional charges may apply. Returns that are 1 to 6 days late may be subject to a daily late fee. If the unit is 7 or more days late, a $200 late or replacement fee may be charged.

Yes. By completing your rental, you authorize KOOL Therapy to charge the payment method used at checkout for applicable late fees, damage fees, missing component fees, or the $200 late or replacement fee if the unit is not returned in accordance with the rental terms.

If you need additional time, please contact KOOL Therapy support before your due date. Extensions are not guaranteed, but we will try to assist whenever possible. Additional rental or late charges may apply.

Yes. Payment must be completed before shipment. The signed agreement and successful payment are both required before the rental moves forward.

Yes. After the agreement and payment are completed, you should receive a confirmation email with your rental details.

Please contact KOOL Therapy support for assistance before beginning the process if you need help with rental timing, requirements, or general questions.

Ready to Get Started?

Begin your rental inquiry now. We will guide you through the agreement and payment steps from there.

Start Rental Inquiry

Need help before starting?

Contact KOOL Therapy support for assistance