For Surgeons & Healthcare Providers

Help Patients Access Continuous Cooling Comfort After Surgery

KOOL Therapy™ is an iceless cooling comfort rental system designed to support post-surgical recovery, including knee surgery recovery and other procedures where provider-directed cooling may be appropriate. The coordinated rental model allows providers to refer patients without managing billing, shipping, returns, or day-to-day rental administration. Depending on the approved workflow, the unit may be delivered directly to the patient or coordinated through an authorized KOOL Therapy representative before surgery.

Inspired by leading orthopedic surgeons Dr. Raymond Kim and Dr. Javad Parvizi, KOOL Therapy was designed to provide a simpler, lighter, iceless approach to post-operative cooling comfort.

Provider Referral Highlights

  • Designed for post-surgical continuous cooling comfort
  • No ice required
  • 50% lighter
  • Coordinated delivery before surgery
  • Two-week rental program
  • $400 rental fee includes shipping

Why Providers Refer KOOL Therapy

KOOL Therapy gives patients a simple way to access post-surgical cooling comfort while keeping the process easy for the provider's office.

Iceless Convenience

The compact system eliminates ice refills and helps patients maintain consistent cooling comfort during provider-directed recovery.

Coordinated Pre-Surgery Delivery

Patients complete the rental online, and KOOL Therapy coordinates delivery before surgery—either directly to the patient or through an approved representative workflow. Return shipping is included.

Minimal Office Burden

KOOL Therapy handles rental coordination, payment, shipment, return logistics, and customer support.

Patient Use Overview

See How KOOL Therapy Works

This short instructional video gives providers a practical look at the patient experience, including basic setup, operation, and everyday use of the KOOL Therapy system during recovery.

Patients should use KOOL Therapy only as directed by their healthcare provider and according to the instructions supplied with the unit.

Compare Post-Surgical Cooling Options

KOOL Therapy was designed to simplify post-surgical cooling comfort with a lightweight, iceless system that supports easier use at home.

FeatureKOOL TherapyTraditional Ice-Based SystemsOther Cooling Systems
Cooling MethodNo ice requiredRequires ice replacementVaries by system
Patient SetupSimple operationRequires filling and maintenanceDevice dependent
WeightUnder 5 lbs.Typically heavierVaries
MobilityCompact, lightweight designLarger systems with longer hosesVaries
AccessCoordinated rental deliveryPurchase or rental options varyVaries

Comparison information is based on publicly available product specifications. Features vary by model and configuration.

Common Recovery Applications

KOOL Therapy may be referred for patients recovering from:

  • Total Knee Replacement (TKR)
  • Partial Knee Replacement
  • ACL Reconstruction
  • Meniscus Repair
  • Ligament Procedures
  • Arthroscopic Procedures
  • Sports Medicine Recovery
  • Other provider-directed post-surgical cooling recovery

Included in each rental:

  • KOOL Therapy cooling unit
  • Cooling wrap or recovery accessory as applicable
  • Coordinated delivery before surgery
  • Prepaid return shipping
  • Customer support

How the Referral Process Works

Patients can reserve online, receive the system before surgery through the approved delivery workflow, use it during provider-directed recovery, and return the unit using the prepaid return label.

1

Recommend

Provider introduces KOOL Therapy as a post-surgical cooling comfort rental option when appropriate.

2

Patient Reserves

Patient completes the online rental inquiry, agreement, and secure payment.

3

KOOL Coordinates Delivery

KOOL Therapy coordinates delivery before surgery, either directly to the patient or through an authorized representative when a practice-specific workflow is in place.

4

Patient Returns

Patient returns the unit using the included prepaid return label.

For Practices, Surgery Centers & Provider Groups

Need Options for Higher-Volume Referrals?

For providers with recurring surgical schedules, KOOL Therapy can discuss patient handoff materials, advance scheduling, coordinated delivery, and authorized representative support. Practices may share upcoming procedure schedules so units can be prepared before the week of surgery.

Provider Inquiry Form

Use this form for provider questions, referral materials, recurring surgery schedule coordination, or higher-volume rental support. Please do not include patient medical details in this general inquiry form.

Used to help verify healthcare providers. This field may become required for access to future provider-only resources.

KOOL Therapy is intended for cooling comfort during post-surgical recovery. Patients should use KOOL Therapy only as directed by their healthcare provider.

For product information or rental inquiries, contact customerservice@kooltherapy.com.